| Description |
This article describes how to resolve a continuous FortiClient alert message prompt that appears while using a web browser in private or incognito mode. The message shows that web browser plugin for web filtering feature in EMS is enabled but not allowed it to function in private/incognito window. Sample error pop up message would be different for each web browser as below:
Microsoft Edge:
One “Microsoft Edge” browser is running in InPrivate Mode, please enable “Allow in InPrivate” in WebFilter extension option.
Google Chrome:
One “Google Chrome” browser is running in Incognito Mode, please enable “Allow in Incognito” in WebFilter extension option.
Firefox:
One “Firefox” browser is running in Private Browsing Mode, please enable “Run in Private Windows” in WebFilter extension option.
|
| Scope | FortiClient v7.0, v7.2. |
| Solution |
The alert message will keep prompting on the FortiTray icon until there is an action to enable the 'allow inPrivate/incognito on web browser extension' setting. Since private browsing will not remember the cache and browsing history, this action is needed to improve detection and enforcement of web filter rules even in private sites. To allow access, select the alert message prompt and continue as shown below for each web browser:
Microsoft Edge: Tick the Allow in InPrivate checkbox to enable.
Google Chrome: Toggle the Allow in Incognito option.
Firefox: Select the 3 dotted line button on FortiClient WebFilter, navigate to Manage and select Allow to Run in Private Windows.
|
