Description
This article describes that when contacting the Technical Assistance Center (TAC) to troubleshoot installation and FortiGuard subscription services, users may be asked for the FortiClient version, serial number, Unique Identifier (UID) number, and registry for GPO install.
Scope
FortiClient.
Solution
To get the FortiClient version and serial number, go to FortiClient Console -> General -> Status page. To get the UID number, go to FortiClient Console -> Maintenance -> Update.
The latest versions of FortiClient EMS can be found in the About section.
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Related article:
Technical Tip: FortiClient licensing and support
