Technical Tip: Resetting the Admin Password for FortiClient EMS 7.4.0

[fatihseyligli]

Description	This article provides step-by-step instructions for resetting the admin password on the EMS server version 7.4.0 on a Ubuntu server.
Scope	FortiClient EMS 7.4.0.
Solution	Prerequisites: 'Root' or 'sudo' access to the Ubuntu server where FortiClient EMS 7.4.0 is installed. Procedure: Log in to the Linux server where FortiClient EMS is installed. Ensure to have the necessary root or 'sudo' privileges to perform administrative tasks. Open a terminal window. Execute the following command to initiate the password recovery process: sudo /opt/forticlientems/bin/PasswordRecovery This will show a prompt to confirm and reset the admin password. Follow the additional prompts or instructions that appear on the screen to complete the password recovery process. Once the recovery process is complete, it will show a prompt to set a new password for the EMS admin account. Choose a secure password and enter it as prompted. In some cases, it might be necessary to restart the EMS service to apply the changes. To do this run the following command: sudo systemctl restart forticlientems After completing the above steps, it is possible to log in to the FortiClient EMS web interface using the newly set admin password.