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kjiye
Staff & Editor
Staff & Editor

Created on ‎06-28-2022 08:26 PM Edited on ‎11-23-2025 07:05 AM By Moderator

Article Id 216177

Technical Tip: How to upgrade the firmware of FortiClient EMS cloud

Description This article describes how to upgrade the firmware of FortiClient EMS cloud.
Scope FortiClient EMS Cloud.
Solution

Follow the steps below:

  1. Go to FortiClient Cloud and log in with the account to which the FortiClient EMS is registered.

AlbertoAlmeida_8-1725909695515.png

 

  1. Select the Upgrade option on the left side.

 

AlbertoAlmeida_9-1725909695518.png

 

  1. If there is a new version of FortiClient EMS Cloud available, choose the date for the Fortinet team to perform this update.

 

AlbertoAlmeida_10-1725909695519.png

 

AlbertoAlmeida_11-1725909695521.png

 

Note: Note that dates are as per the Fortinet Cloud team schedule with UTC zone.

 

  1. After selecting the date, the page will refresh and look like the image below. It is possible to reschedule the refresh, but not cancel it.

 

AlbertoAlmeida_12-1725909695523.png

 

Notes:

  • Always remember to read the release notes of the version to go to, to know the new features and any features that have been disabled.
  • The upgrade option is available only to the Master user. 
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