FortiClient
FortiClient proactively defends against advanced attacks. Its tight integration with the Security Fabric enables policy-based automation to contain threats and control outbreaks. FortiClient is compatible with Fabric-Ready partners to further strengthen enterprises’ security posture.
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Article Id 425463
Description This article describes how to resolve the error: '500 Internal Server Error' in FortiClient EMS Linux.
Scope FortiClient EMS Linux.
Solution

When accessing the FortiClient EMS console through the web, the following message may be displayed:

 

ems-error.png

 

This error typically occurs when the FortiClient EMS disk reaches its maximum storage capacity. To resolve this, verify that the EMS server storage is indeed full and follow these steps:

  1. Create a snapshot of the FortiClient EMS VM.
  2. Log in to the FortiClient EMS terminal and run the following command to list log files older than 10 days:

sudo find /var/log/forticlientems/ -type f -name ".log" -mtime +10

 

Note: If the result returns no files or only a few, change the parameter '+1.0' to '+3'.

  1. After that, run the following command to delete the FortiClient EMS log files listed by the previous command:

     

sudo find /var/log/forticlientems/ -type f -name ".log" -mtime +10 -exec rm -v {} ;

Important: If the file modification time was changed to '+3' as instructed in step 2, it must also be replaced in the command above.