Technical Tip: How to enable debug log in FortiClient

[Deepak_Girimaji_FTNT]

Description

This article explains how to enable the debug log within FortiClient.   

Scope

FortiClient.

Solution

1.  Launch FortiClient.
2. Go to File -> Settings.
3. Expand the 'Logging' section and enable relevant features for which debug is required.
   
4. Set 'Log level' as 'Debug'.
5.  Select 'OK'.
   
6. To collect the logs, go to File -> Settings, and select 'Export logs'.

For the latest versions of Forticlient v6.x and v7.x, it will appear like this:

For FortiClient free versions, in case the Log Level is greyed out, select the lock icon on the top right corner to unlock it. 

                      

Note:

Proposals cannot be changed unless an EMS licence is acquired.

Related article:

Technical Note : How to enable debug log in FortiClient v4.0