FortiClient
FortiClient proactively defends against advanced attacks. Its tight integration with the Security Fabric enables policy-based automation to contain threats and control outbreaks. FortiClient is compatible with Fabric-Ready partners to further strengthen enterprises’ security posture.
mithing
Staff
Staff
Article Id 378031
Description This article describes how to process if getting an error message 'The features you are trying to use is on network resource that is unavailable' when attempting to re-install FortiClient
Scope FortiClient v7.2.x and later
Solution

If getting the error message 'The features you are trying to use is on network resource that is unavailable' when attempting to re-install FortiClient, the sample message is as follows:

 

SDIC-ss2 (1).png

 

To resolve this:

  1. Perform the FCremove tool to clean leftover FortiClient, ensure using safe mode: Technical Tip: How to download FortiClient and FCRemove.exe from Support.fortinet.com
  2. Check the Registry Editor (regedit) run as administrator to HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\ Products, and remove the key containing FortiClient Installer information.
  3. Attempt to re-install FortiClient again.
Contributors