Created on
10-09-2019
02:19 AM
Edited on
06-03-2025
10:03 PM
By
Anthony_E
Description
This article describes limitations and features in FortiClient 6.2 onwards.
See the release notes for further information.
Scope
FortiClient v6.2 and above.
Solution
Free FortiClient for v6.2:
Feature overview:
Tickets can be reported by customers for VPN issues with a FortiGate serial number managed by the FortiOS team. The customer should be informed about how there is no technical Support for a free FortiClient.
The issue will be investigated from the FortiOS side, but if the problem is found with the client side, the user must be informed to upgrade to a paid version for support to be provided.
*THERE IS NO TECHNICAL SUPPORT FOR A FREE CLIENT FROM ANY SUPPORT TEAM.
Features not supported with Free FortiClient:
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