Created on ‎03-07-2023 09:19 PM Edited on ‎09-01-2024 11:14 PM By Jean-Philippe_P
Description |
This article provides the current state of support for FortiClient on ARM-based devices (as opposed to devices with x86-64-based processors from AMD/Intel). For Windows users in particular, an additional workaround option is also discussed. |
Scope | FortiClient, Windows, macOS, Linux. |
Solution |
For more up-to-date information, check out the FortiClient Release Notes to see what CPU architectures are supported for a given version of FortiClient:
Windows FortiClient workaround (Microsoft Store). On the Microsoft Store, there is a version of FortiClient available that adds Fortinet SSL VPN support to Windows' native VPN client (i.e. Settings -> Network & Internet -> VPN). Notably, this Microsoft Store version does support ARM-based Windows in addition to x86-64, though it has a reduced feature set compared to the full version of FortiClient (only allows SSL VPN connections, FortiToken 2FA is supported but no SAML support).
Note: There is no technical support offered for this application, nor does it integrate with FortiClient EMS.
To install and configure the Microsoft Store version of FortiClient:
Note: If trying to open the FortiClient application that is downloaded then it will ask that to go to the Windows Settings instead. However, it does have some modifiers for the Server name or address field that are useful (see further below).
Regarding Server name or address:
Alternative. If this does not work and VPN connectivity is required between the ARM device to FortiGate, L2TP VPN can be configured. Note that L2TP VPN in this case is a Full Tunnel VPN and NOT a Split Tunnel. This means that all traffic including Internet-related traffic will be routed through the L2TP tunnel. Related documents: Technical Tip: How to configure L2TP using interface/route based IPsec VPN |
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