Technical Tip: 'Error 0x81f40001' - Bundle condition triggered failure: Connection to database failed

[jkoay]

Description

This article describes that when upgrading FortiClient EMS, an error as below can show up:

[2B7C:10E4][2021-02-02T14:39:30]i199: Detect complete, result: 0x0

[2B7C:2F68][2021-02-02T14:39:33]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1

[2B7C:2F68][2021-02-02T14:39:33]e000: Code: 0x800A0E7A

Code meaning: Unknown error 0x800A0E7A.

Source: ADODB.Connection.

Description: Provider cannot be found. It may not be properly installed.

[2B7C:2F68][2021-02-02T14:39:33]e000: Error 0x81f40001: Bundle condition triggered failure: Connection to database failed   

Solution

Check that FortiClient EMS installer is run as administrator and that Microsoft SQL Server 2012 Native Client is installed. 

Microsoft SQL Server 2012 Native Client can be downloaded via link below:

https://www.microsoft.com/en-us/download/details.aspx?id=50402