Description
Solution
This article provides a basic troubleshooting step for when the error “FortiGate or FortiClient Enterprise Management Server (EMS) was not found” is seen on FortiClient when registering to endpoint FortiGate.
Solution
Configuration GUI
Ensure that administrative access ‘FCT-Access’ or FortiClient Access is enabled on the FortiGate interface on which the FortiClient is to be registered.
Go to System > Interfaces > Edit Interface
Once this feature has been enable, try again to register the endpoint.
Configuration CLI
This can also be set using the CLI:
Ensure that administrative access ‘FCT-Access’ or FortiClient Access is enabled on the FortiGate interface on which the FortiClient is to be registered.
Go to System > Interfaces > Edit Interface
Configuration CLI
This can also be set using the CLI:
config system interface
edit <interface_name>
set listen-forticlient-connection enable
end
Related Articles
Technical Note: FortiGate or FortiClient Enterprise Management Server (EMS) not found
