FortiAuthenticator: Access Management and SSO

Knowledge Base Articles

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Technical Tip: How to remove a Domain Controller which is not used/does not exist anymore from the SSO Domains list in the FortiAuthenticator

Description This article explains how to remove a nonexistent Domain Controller from the SSO Domains list in the FortiAuthenticator. The Domain Controller is not visible anymore in the Authentication -> Remote Auth.Servers. Scope FortiAuthenticator S...

Technical Tip: How to set ignore user list in Fortiauthenticator for SSO

Description This article describes how to configure the ignore user list directly in FortiAuthenticator for FSSO/SSO method. Scope FortiAuthenticator, FSSO, ignore user list, exempt user in FSSO. Solution One best practice in FSSO is to set up an ign...

Technical Tip: How to see a full list of Windows event log polling

Description This article describes how to locate a full set of Windows event log polling in the FortiAuthenticator GUI. Scope FortiAuthenticator, SSO. Solution Access the FortiAuthenticator GUI and navigate to the following path: SSO -> General -> Fo...

Troubleshooting Tip: FortiClient SSO Mobility Agent license count too low

Description This article explains why the User Inventory widget in the FortiAuthenticator Dashboard shows an incorrect number of allowed FortiClient Workstations, even when a FortiClient SSO Mobility Agent license for 2000 users has been purchased. S...

Technical Tip: FSSO events are not collected by FortiGate after upgrade of FortiAuthenticator to 6.4.5 and higher

Description This article describes an issue where FSSO events are not collected by FortiGate after upgrading FortiAuthenticator to 6.4.5 and higher. Scope FortiAuthenticator 6.4.5 and higher. Solution For example, errors like the following may appear...