| Description | This article discusses about HA issue using the debug page on FortiAuthenticator. |
| Scope | FortiAuthenticator. |
| Solution |
Usually when troubleshooting the HA issue on FortiAuthenticator, debug page will be used:
Checking on HA logs sometimes does not give enough information.
For that, it is possible to check more information by selecting the book icon on the right upper-hand corner on HA debug page:
*********************** haop status 01/05/2023, 06:18:32 *********************** Serial No: FAC-VMTM21-----1 Slony config not found. Daemons running: lb_slave lb_sync openvpn_mux Not running: hb slon ha_monitor lb_master openvpn Role: uninitialized Priority: 3 Slony node id: 3 IPsec SAs: not found *********************** haop shmview 01/05/2023, 06:18:32 *********************** --- Self (id 3) --- Serialno: FAC-VMTM00000000 (cfg=) scope: Cluster UID: e591b8c103bfe267 status: [0x0013] reachable connected in_cluster anomalies: [0x0000] Table checksums: (actual ^ anomaly = adjusted [expected] (last in_sync)) 1: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 2: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 3: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 4: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 5: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 6: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 7: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 8: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 9: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 10: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 11: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 12: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 13: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 14: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 15: 8802ec43ed9a7b98 ^ 0000000000000000 = 8802ec43ed9a7b98 [8802ec43ed9a7b98] (5360260s) 16: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 17: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 18: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 19: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 20: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 21: 8b0496c445536c8e ^ 0000000000000000 = 8b0496c445536c8e [8b0496c445536c8e] (5360260s) 22: f648e2c3b2a28dc8 ^ 0000000000000000 = f648e2c3b2a28dc8 [f648e2c3b2a28dc8] (5360260s) 23: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 24: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 25: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 26: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 27: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 28: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 29: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 30: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 31: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 32: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 33: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 34: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 35: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 36: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 37: 0aed76bee056b9c0 ^ 0000000000000000 = 0aed76bee056b9c0 [0aed76bee056b9c0] (5360260s) 38: 9291b9462525b017 ^ 0000000000000000 = 9291b9462525b017 [9291b9462525b017] (5360260s) 39: 25aaecbebd8f092d ^ 0000000000000000 = 25aaecbebd8f092d [25aaecbebd8f092d] (5360260s) 40: 39b3acc446088a3b ^ 0000000000000000 = 39b3acc446088a3b [39b3acc446088a3b] (5360260s) 41: 4b9109128764ca33 ^ 0000000000000000 = 4b9109128764ca33 [4b9109128764ca33] (5360260s) 42: f8baa6b968efac75 ^ 0000000000000000 = f8baa6b968efac75 [f8baa6b968efac75] (5360260s) 43: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 44: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) 45: 0000000000000000 ^ 0000000000000000 = 0000000000000000 [0000000000000000] (5360260s) Public IP: unknown Local RADIUS dictionary hash: 12688043313912680474 Remote RADIUS dictionary hash: 12688043313912680474 --- LB (id 1) --- Serialno: (cfg= ) scope: in_CFG Cluster UID: e591b8c103bfe267 status: [0x0000] anomalies: [0x0000] last_csum: 5360259 (seconds) Public IP: 10.10.10.10 last_hb: 5360259 (seconds) --- LB (id 2) --- Serialno: (cfg=FAC-VMTM00000000) scope: in_CFG HA_Master Cluster UID: e591b8c103bfe267 status: [0x0000] anomalies: [0x0000] last_csum: 5360249 (seconds) Public IP: 10.10.10.11 last_hb: 5360249 (seconds) -- Global status: -- LB schema checksum = 'bdda6456d6fb3d3' (csum2 = 'f2ea59af8d7480cf') |
