Troubleshooting Tip: Warning: RADIUS server running in limited edition

[matanaskovic]

Description	This article descries how to fix the FortiAuthenticator error: Warning: RADIUS server running in limited edition.
Scope	FortiAuthenticator VM
Solution	If radius authentication is failing for users, it is possible to verify error in the Logging -> Log Access -> Logs. Checking debug radius we might see something similar.  2021-12-30T09:55:27.361465-05:00 'hostname' radiusd[27840]: (6) User-Name = "username@domain.com@..." 2021-12-30T09:55:27.361558-05:00 'hostname' radiusd[27840]: (6) facauth: ===>Username:username@domain.com@... 2021-12-30T09:55:27.361591-05:00 'hostname' radiusd[27840]: (6) Invalid user (facauth: Warning: client not permitted in limited edition. :( [username@domain.com@...] (from client localhost port 20) These errors indicates to issue with the FortiAuthenticator license. Check System ->  Dashboard -> Status >- License Information. Again, in the Logging -> Log Access -> Logs, it is possible to search word 'license' as keyword in the search bar in right corner. It is necessary to change the IP address defined by the FortiAuthenticator-VM on support.fortinet.com. Then download the license with the new information and install it on the FortiAuthenticator-VM. Reboot the FortiAuthenticator to apply the changes. Related Article: https://community.fortinet.com/t5/FortiAuthenticator/Technical-Tip-Upload-the-FortiAuthenticator-VM-...