FortiAuthenticator
FortiAuthenticator provides access management and single sign on.
matanaskovic
Staff
Staff
Article Id 221934
Description

This article describes why user inventory widget on FortiAuthenticator is not displaying the information.

 

matanaskovic_0-1661436241560.png

 

Scope

FortiAuthenticator 6.4.4.

Solution

If internet access towards ftc.fortinet.com:8686 is blocked on the firewall, the FortiAuthenticator User Inventory widget will not load, but will spin indefinitely.

 

Upgrade FortiAuthenticator to 6.4.5 version or allow Internet access for ftc.fortinet.com:8686 on the firewall.

 

Related links:

https://docs.fortinet.com/document/fortiauthenticator/6.4.5/release-notes/279684/resolved-issues#Res...

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