FortiAuthenticator
FortiAuthenticator provides access management and single sign on.
matanaskovic
Staff
Staff
Description

This article describes why user inventory widget on FortiAuthenticator is not displaying the information.

 

matanaskovic_0-1661436241560.png

 

Scope

FortiAuthenticator 6.4.4.

Solution

If internet access towards ftc.fortinet.com:8686 is blocked on the firewall, the FortiAuthenticator User Inventory widget will not load, but will spin indefinitely.

 

Upgrade FortiAuthenticator to 6.4.5 version or allow Internet access for ftc.fortinet.com:8686 on the firewall.

 

Related links:

https://docs.fortinet.com/document/fortiauthenticator/6.4.5/release-notes/279684/resolved-issues#Res...

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