FortiAuthenticator
FortiAuthenticator provides centralized authentication services for the Fortinet Security Fabric including multi-factor authentication, single sign-on services, certificate management, and guest management.
matanaskovic
Staff
Staff
Article Id 218972

Description

 

This article describes why an error message is received on the FortiAuthenticator, while trying to import local users using FortiGate configuration from FortiOS 7.2.

 

Scope

 

FortiAuthenticator 6.4.

 

Solution

 

Importing the local users, using FortiGate backup configuration, an error 'Enter a valid username. This value may contain only English letters, numbers, and the following characters: @ . + - _ & #' is received.

 

matanaskovic_0-1659095923960.png

 

On FortiGate GUI, check-list of created local users.

 

matanaskovic_1-1659095939555.png

 

In the list, see 2 local users with inappropriate names.


'BS=007' and 'Net Admin'.

 

Both users are using characters that are not allowed '=' and 'space'.

 

Reconfiguring both affected users, import Local Users using FortiGate backup configuration.

 

matanaskovic_2-1659096079718.png

 

Related Articles:

 

https://community.fortinet.com/t5/FortiAuthenticator/Technical-Tip-How-to-import-remote-LDAP-user-in...

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