FortiAuthenticator
FortiAuthenticator provides centralized authentication services for the Fortinet Security Fabric including multi-factor authentication, single sign-on services, certificate management, and guest management.
pginete
Staff
Staff
Article Id 373066
Description

This article describes how to fix the override user not working when using local admin.

Scope

FortiAuthenticator, FortiAuthenticator Windows Agent.

Solution

override user not working.JPG

 

The override user works when using domain admin to log in to the system while not working when using local admin.

 

This issue was fixed on FortiAuthenticator Windows Agent v6.1. Then use domain\username format when logging in using the override user.

 

FAC agent 6.1 fix local admin override.png

 

On FortiAuthenticator Windows Agent below v6.1, the workaround is to change the local realm name from '.' to any fake realm name on FortiAuthenticator Windows Agent under General -> Configure -> Offline -> Realms for Domains to fix this.

 

override user solution.JPG

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