FortiAuthenticator
FortiAuthenticator provides centralized authentication services for the Fortinet Security Fabric including multi-factor authentication, single sign-on services, certificate management, and guest management.
bkarl
Staff
Staff
Article Id 409484
Description This article describes how to fix the issue between FortiAuthenticator and Senhasegura when SAML is used. FortiAuthenticator is an IdP, and Senhasegura is an SP; the attribute of time is not valid for FortiAuthenticator.
Scope FortiAuthenticator v6.5.5.
Solution

On FortiAuthenticator v6.5.5 (working as Identity Provider) to third-party (Service Provider) using SAML authentication, there is an issue with the time format value.

 

The following logs are displayed when the issue happens:

 

Cannot handle SAML assertion request: invalid information (time data '2025-07-26T13:09:27-06:00' does not match format '%Y-%m-%dT%H:%M:%SZ')

 

2025-07-26_13h21_44.jpg

 

This issue has been tracked on Bug ID 1192379. The fix is scheduled for the 8.0.0 version.