Troubleshooting Tip: Runtime error (at 4:511) when installing FortiAuthenticator Windows Agent

[Jackie_T]

Description	This article describes the errors encountered when installing the FortiAuthenticator Windows agent and how to fix them.
Scope	FortiAuthenticator Agent for Windows.
Solution	Below error shown when installing the FortiAuthenticator Windows agent: This could be caused by 2 reasons below: The prerequisites are not met. The server does not have internet access to download the required dependencies for installation. To fix this error: Ensure the prerequisites are met, info can be found in FortiAuthenticator Agent for Microsoft Windows install guide, for example: Microsoft .NET Framework 4.8 Client Profile or later is installed. Visual Studio C++ 2022 Redistributable packages are installed. Minimum operation systems are met. Provide internet access for the server. Microsoft .NET Framework and Visual Studio C++ can be downloaded automatically when there is internet access.