| Description |
This article describes why RADIUS authentication fails on the FortiAuthenticator Cloud. |
| Scope |
FortiAuthenticator. |
| Solution | 
The RADIUS authentication keeps on failing on the FortiGate RADIUS Test User Credentials.
On the FortiAuthenticator, there are RADIUS Attributes configured on the User Group.
On the FortiAuthenticator RADIUS authentication debug (https://<FAC IP>/debug), it says '(181) facauth: ERROR: Failed to load FTC attribute from remote server for remote LDAP user ‘paulo’'.
This is expected as the FortiAuthenticator cloud does not support RADIUS attributes on the User Group. |
