FortiAuthenticator
FortiAuthenticator provides centralized authentication services for the Fortinet Security Fabric including multi-factor authentication, single sign-on services, certificate management, and guest management.
tonylin1
Staff
Staff
Article Id 291382
Description

This article describes how to solve an issue where, upon testing the OTP on a FortiAuthenticator agent, it shows a message stating that the verfication of the user OTP raised an exception.

 

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Scope

FortiAuthenticator.

Solution

The FortiAuthenticator Rest API shows error messages as below:

 

RestAPI: A destination unavailable exception occurred while opening an SSL stream: Failed to connect to FAC X.X.X.X: System.Net.Sockets.SocketException (0x80004005): A socket operation was attempted to an unreachable host X.X.X.X:443

 

To fix this, disable Require strong cryptography in the GUI under Administration -> System Access -> Administrative Access:

 

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