Troubleshooting Tip: Admin account set with FortiToken Mobile/FortiToken OTP cannot connect the GUI of the passive node using the HA interface

[kjiye]

Description	This article describes that if OTP is set for the administrator account, login will fail when connecting to a passive device, even if the OTP is entered manually.
Scope	FortiAuthenticator.
Solution	This occurs when FortiAuthenticator is configured in HA (A-P) and OTP is enabled on the administrator account. Even if the OTP is manually entered on the passive device, login will fail. The log remains as below: Authentication failed, cannot update token attribute in database This will be fixed in v6.5.7, v6.6.5, and v6.7.0. The connection must be successful if the OTP is manually entered into the passive device.