js2
Staff
Created on 12-30-2024 08:11 AM Edited on 01-09-2025 12:25 AM By Jean-Philippe_P
Article Id
367385
Description | This article describes how to perform a self password reset for LDAP users. |
Scope | FortiAuthenticator. |
Solution |
In this use case, a password reset works fine for local users and does not work only for LDAP users.
Error observed during reset:
Unable to send password reset email. Please contact your site administrator.
Event log:
Unable to send password reset email: 'RemoteLdapUser' object has no attribute 'get_email_field_name'.
Solution:
|