Description
This article describes how to recover the admin password on FortiAuthenticator.
Scope
FortiAuthenticator.
Solution
Apply this procedure, to recover and change the admin password:
Reboot the device and wait for the login request:
Important: This must be done within 2 minutes after reboot.
User: maintainer
Password: bcpc<serial-number-of-device>
For example:
maintainer
bcpbFAC-VM0A16001214
Access to the device, then type the next command to reset the old password:
admin-pwd-reset <admin-name> <password>
Reset the password, go to GUI, and log in with the credentials specified on the recovery process, change the password immediately after a successful GUI login.
Check the process on the next image:
