FortiAuthenticator
FortiAuthenticator provides access management and single sign on.
cserna_FTNT
Staff
Staff
Article Id 198057
Description
This article describes how to recover password on FortiAuthenticator.

Solution
Apply this procedure, to recover and change the password from the GUI:

Restart the device and wait for login request:

User: maintainer

Password: bcpc<serial-number-of-device>

For example:

maintainer

bcpbFAC-VM0A16001214

Access to the device then type the next command to reset the old password:
admin-pwd-reset <admin-name> <password>
Reset the password, go to GUI and login with the credentials specified on the recover process, change the password as soon as you can from the GUI.

Check process on the next image:


fac_change_pass.JPG

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