Description |
This article describes a case where an error was obtained when enabling OTP using SMS for imported LDAP users. In this case, the users receive the token code however the FortiToken will not be assigned to a user in FortiAuthenticator. |
Scope | FortiAuthenticator v6.6.1, v6.6.2. |
Solution |
This error is observed from v6.6.1 as FortiGuard cannot send messages longer than 269 characters.
Reference link of admin guide:
Workaround: Under Administration -> Replacement messages, modify the 'FortiToken Mobile Activation SMS Message' replacement message to a shorter string.
'Hello john, your FortiToken Mobile FTK2000612345ABC activation code is "7AVK3BUGQTMZOJAB" (expires Wed, Sep 09, 2015 15:30 PST).
'Hello john, your FortiToken Mobile FTK2000612345ABC activation code is "7AVK3BUGQTMZOJAB" (expires Wed, Sep 09, 2015 15:30 PST).' |