FortiAuthenticator
FortiAuthenticator provides centralized authentication services for the Fortinet Security Fabric including multi-factor authentication, single sign-on services, certificate management, and guest management.
ssriswadpong
Staff
Staff
Article Id 327730
Description This article describes verifying if FortiAuthenticator sends the user push notifications.
Scope FortiAuthenticator 6.5 and later.
Solution
  1. Check on logs: WebGUI -> Logging -> Log Access -> Logs -> Look for log 'Sent push notification to user[david] through fortitoken push server'.


A sample of the log is shown in the images below:

 

Screenshot 2024-07-24 200033.png

 

Screenshot 2024-07-24 200044.png

 

  1. Check on the debug log:

    https://<FortiAuthenticator-IP>/debug/ -> Log Categories -> Web Server -> WAD.

    A sample of logs as below:

     

    2024-07-17T08:20:53.573700+07:00 FortiAuthenticator wad_2-0[2372]: [push] pushd client contrusted
    2024-07-17T08:20:53.573772+07:00 FortiAuthenticator wad_2-0[2372]: [push] pushd client connected to server
    2024-07-17T08:20:53.582163+07:00 FortiAuthenticator wad_13-0[2375]: [push] push data is

    {"username":"david","user_agent":"bezza-kvm05","user_ip":"10.177.2.21","location":"ZZ","category":"otp","timestamp":"2024-07-17 01:20:53","fac_ip":"10.177.1.124","fac_port":"443","fingerprint_sha256":
    "2D:21:86:57:E8:D3:C6:58:A1:73:C1:D3:A6:85:4C:6B:34:BA:99:93:6D:65:22:92:8E:39:E7:DB:A7:A0:24:20",
    "session_id":"mznJJKtL5YOaquIe8cEdptC0Sy99GJkp"}
    2024-07-17T08:20:54.384822+07:00 FortiAuthenticator wad_13-0[2375]: [push] Sent push notification (FTM) to user [david], session id: mznJJKtL5YOaquIe8cEdptC0Sy99GJkp