FortiAppSec Cloud
FortiAppSec Cloud delivers unified application security and performance with WAF, bot protection, GSLB, DDoS mitigation, threat analytics, and CDN.
gsharma
Staff
Staff
Article Id 370230
Description This Article describes how to process if it is not possible to access the IP-protection menu
Scope FortiAppSec Cloud.
Solution

Due to the transition from the FortiWeb cloud to the FortiAppSec Cloud, there could be an issue accessing the IP-protection Menu for the first time.

 

Issue:

Users will be able to select the IP-protection menu but it will not show anything on the IP-protection pane.

 

 ipprotection.JPG

 

This can be resolved by clearing the browser cache or using the Incognito mode. After clearing the cache, the issue will not resurface again.

 

Note:

If the issue is not resolved, reach out to the support helpline with the required screenshot.

 

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