FortiAnalyzer
FortiAnalyzer can receive logs and Windows host events directly from endpoints connected to EMS, and you can use FortiAnalyzer to analyze the logs and run reports.
jasonhong
Staff & Editor
Staff & Editor
Article Id 424443
Description

This article describes a scenario where the FortiAnalyzer Report Dataset page does not load.

Scope

FortiAnalyzer.

Solution

Users may face an issue where the FortiAnalyzer Report Dataset page does not load but gets stuck loading indefinitely when trying to view the dataset.

 

notloading.png

 

The issue is due to the log type attached to the dataset being Null/None, as per the following screenshot.

 

logtype_none.png

 

This issue is caused by some backend changes which affect how FortiAnalyzer handles Null/None related log types within the Report Dataset. To fix this, the user can upgrade the FortiAnalyzer to version 7.6.4, which is readily available now, or the upcoming version 7.4.9.

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