Description
This article describes how to reinstall the firmware of a hardware device.
Scope
FortiAnalyzer, FortiManager.
Solution
Using a console cable to the FortiAnalyzer / FortiManager and proper software will provide access to the hardware device.
For additional information: Connecting to the FortiAnalyzer console.
Note: The TFTP server, required to transfer the firmware image, is often located on the same management PC used for the console access. In such cases, two cables are needed between FortiAnalyzer and the management PC - one RS232 console cable, with a DB9 or a RJ45 connector, depending on the hardware platform, and one regular Ethernet patch cable between the PC and the 'Image download port' of the FortiAnalyzer, as defined in the boot menu (PORT1 in the example below). It is not possible to transfer the firmware image via the console cable.
For example:
exec reboot
The system will be rebooted.
Do you want to continue? (y/n)y
FMG200F #
The system is going down NOW !!
Stopping RAID ... OK
Please stand by while rebooting the system.
FortiManager-200F (10:57-04.09.2018)
Ver:05000003
Serial number:FMG2xxxxxx
RAM activation
CPU(00:000506e3 bfebfbff): MP initialization
CPU(02:000506e3 bfebfbff): MP initialization
Total RAM: 8176MB
Enabling cache...Done.
Scanning PCI bus...Done.
Allocating PCI resources...Done.
Enabling PCI resources...Done.
Zeroing IRQ settings...Done.
Verifying PIRQ tables...Done.
Boot up, boot device capacity: 15272MB.
Press any key to display configuration menu... <- A few seconds are offered as time to press a key to enter the initial menu.
...
[C]: Configure TFTP parameters.
[R]: Review TFTP parameters.
[T]: Initiate TFTP firmware transfer.
[F]: Format boot device.
[B]: Boot with backup firmware and set as default.
[I]: System configuration and information.
[Q]: Quit menu and continue to boot.
[H]: Display this list of options.
Enter C,R,T,F,B,I,Q,or H: F <--- Select F to format the boot disk.
All data will be erased, continue:[Y/N]? Y
Formatting boot device...
....................
Format boot device completed.
Enter C,R,T,F,B,I,Q,or H: C
[P]: Set image download port.
[D]: Set DHCP mode.
[I]: Set local IP address.
[S]: Set local subnet mask.
[G]: Set local gateway.
[V]: Set local VLAN ID.
[T]: Set remote TFTP server IP address.
[F]: Set firmware image file name.
[E]: Reset TFTP parameters to factory defaults.
[R]: Review TFTP parameters.
[N]: Diagnose networking (ping).
[H]: Display this list of options.
[Q]: Quit this menu.
Enter P,D,I,S,G,V,T,F,E,R,N,H or Q: T
Enter remote TFTP server IP address [172.16.12.254]:172.16.12.254
Enter P,D,I,S,G,V,T,F,E,R,N,H or Q: I
Enter local IP address [172.16.12.86]:172.16.12.86
Enter P,D,I,S,G,V,T,F,E,R,N,H or Q: S
Input local subnet mask [255.255.255.0]:255.255.255.0
Enter P,D,I,S,G,V,T,F,E,R,N,H or Q: G
Enter local gateway IP address [172.16.12.254]:172.16.12.254
Enter P,D,I,S,G,V,T,F,E,R,N,H or Q: F
Enter firmware file name [FortiManager/v7.00/B2553/FMG_200F-v7.4.5.M-build2553-FORTINET.out]:FortiManager/v7.00/B3344/FMG_200F-v7.6.1.M-build3344-FORTINET.out
Enter P,D,I,S,G,V,T,F,E,R,N,H or Q: H
[C]: Configure TFTP parameters.
[R]: Review TFTP parameters.
[T]: Initiate TFTP firmware transfer.
[F]: Format boot device.
[B]: Boot with backup firmware and set as default.
[I]: System configuration and information.
[Q]: Quit menu and continue to boot.
[H]: Display this list of options.
Enter C,R,T,F,B,I,Q,or H: R
Image download port: PORT1
DHCP status: disabled
Local VLAN ID: none
Local IP address: 172.16.12.86
Local subnet mask: 255.255.255.0
Local gateway: 172.16.12.254
TFTP server IP address: 172.16.12.254
Firmware file name: FortiManager/v7.00/B3344/FMG_200F-v7.6.1.M-build3344-FORTINET.out
Enter C,R,T,F,B,I,Q,or H: T
Please connect TFTP server to Ethernet port "PORT1".
MAC: E8:1C:XX:XX:XX:XX
######################################################################################################################################################################################################################################################################################################################################################################################
Total 392807248 bytes data downloaded.
Verifying the integrity of the firmware image.
Total 925696kB unzipped.
Save as Default firmware/Backup firmware/Run image without saving:[D/B/R]?D
Programming the boot device now.
....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
Reading boot image 4367756 bytes.
Initializing FortiManager...
Image is GA Certified
Upgrading sample reports...
Done.
Initialize file systems...
Old version: v7.4.5-build2553 branchpt2553 241016 (GA.M)
New version: v7.6.1-build3344 branchpt3344 241023 (GA.M)
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