FortiAP
FortiAP devices are thin wireless access points (AP) supporting the latest Wi-Fi technologies (multi-user MIMO 802.11ac Wave 1 and Wave 2, 4x4), as well as 802.11n, 802.11AX , and the demand for plug and play deployment.
ehamud
Staff
Staff
Article Id 314508
Description This article describes the scenario where the FortiAP did not report its LLDP neighbors to the new primary FortiGate after HA failover.
Scope FAP-F series using build v7.0-build0056, v7.0.2 GA, or earlier versions.
Solution
When using this topology  FGate Cluster ---> FortiSwitch --->  FAP-F, there is missing information after a FortiGate failover the LLDP column no longer shows the switch port information that the FortiAP is connected to under Managed FortiAP.
 
From the FortiGate side the LLDP FortiAP information is not present, on this command, use the FortiAP serial number at the end of the line:
 
FGateCluster # diagnose wireless-controller wlac -c wtp FP231FTF21007093 
LLDP               : enabled (total 0)
 
From the FortiAP side, there is not any issue with LLDP, all the required information is present:
 
FortiAP-231F # lldpctl 
-------------------------------------------------------------------------------
LLDP neighbors:
-------------------------------------------------------------------------------
Interface:    eth0, via: LLDP, RID: 1, Time: 0 day, 00:01:55
  Chassis:     
    ChassisID:    mac 04:d5:90:56:c8:f6
    SysName:      FSwitch
    SysDescr:     FortiSwitch-124E-FPOE v7.2.6,build0471,231218 (GA)
    MgmtIP:       10.255.1.2
    Capability:   Bridge, on
    Capability:   Router, on
  Port:        
    PortID:       ifname port5
    PortDescr:    port5
    PMD autoneg:  supported: yes, enabled: yes
      Adv:          10Base-T, HD: yes, FD: yes
      Adv:          100Base-T, HD: yes, FD: yes
      Adv:          1000Base-T, HD: no, FD: yes
      MAU oper type: 1000BaseTFD - Four-pair Category 5 UTP, full duplex mode
   
To fix this issue,  upgrade the FortiAP-F to v7.2.5 or v7.4.3. Once the upgrade is done, the correct information will be reflected under the FortiGate after a failover:
 
FGateCluster # diagnose wireless-controller wlac -c wtp FP231FTF21007093: 
 
LLDP : enabled (total 1)
    local port : lan1
    chassis id : mac 04:d5:90:56:c8:f6
    sys name :  FSwitch
    sys description : FortiSwitch-124E-FPOE v7.2.6,build0471,231218 (GA)
    capability : Bridge Router
    port id : port5
    port description : port5
    MAU oper type : 1000BaseTFD - Four-pair Category 5 UTP, full duplex mode
    ip : 10.255.1.2
    vlan id : N/A
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