FortiAP
FortiAP devices are thin wireless access points (AP) supporting the latest Wi-Fi technologies (multi-user MIMO 802.11ac Wave 1 and Wave 2, 4x4), as well as 802.11n, 802.11AX , and the demand for plug and play deployment.
adavila
Staff & Editor
Staff & Editor
Article Id 190176

Description

 

This article describes how to avoid logging out users from the Wi-Fi connection, showing 'wrong password'

Some users present disconnection or logoff from the Wi-Fi interface with the message 'wrong password’, even if the credentials have not been modified.

 

Scope

 

FortiAP.

 

Solution

 

Modify in the SSID configuration the value for 'gtk-rekey-intv' in 'wireless-controller vap'.
This value is the GTK rekey interval of WPA security.
WPA automatically changes secret keys after a certain period of time.
The group rekey interval is the period of time between automatic changes of the group key, which all devices on the network share.
WPA changes the group key.

Modify this value from the default (3600) to 864000 (maximum value), using the following command:
 
config wireless-controller vap
    edit name_SSID
        set gtk-rekey enable
        set gtk-rekey-intv 864000
    next
end