Technical Tip: 'Firmware installation failed' when upgrading FortiAP from FortiGate GUI

[pprince]

Description	This article describes that it is possible to see the error 'Firmware installation failed' when a user is trying to update a FortiAP from FortiGate GUI.
Scope	FortiAP Upgradation.
Solution	If the below error is visible, reboot the FortiAP and then try to upgrade. Firmware download link: https://support.fortinet.com/Download/FirmwareImages.aspx Refer to the below link for the FortiAP firmware upgrade:  https://docs.fortinet.com/document/fortiap/7.2.1/fortiwifi-and-fortiap-configuration-guide/610249/fo... Reference KB article link: https://community.fortinet.com/t5/FortiAP/Technical-Tip-Steps-to-upgrade-FAP-U431-U433-from-6-21-to-...