FortiADC
FortiADC enhances the scalability, performance, and security of your applications whether they are hosted on premises or in the cloud.
gsharma
Staff
Staff
Article Id 409558
Description This Article describes the steps on what to do if the FortiFlex token is not able to work for License installation.
Scope FortiADC.
Solution

There can be cases where FortiADC, using a FortiFlex license, is showing an invalid license during registration.

 

fortiflex-1.jpg

 

For this, navigate to the support portal and select the Serial number having an issue.

 

fortiflex-2.jpg

 

After that, regenerate a token for reactivating the VM entitlement.

 

After doing that, take the new token and use it in the CLI with below commands:

 

execute vm-license ----new token---

 

After that, select Y to reboot, and post that the License will show as working.

 

If the above steps do not work as expected, reach out to the Support team for further assistance.

 

Related document: 

FortiFlex licensing