Technical Tip: How to restart a process

[JHelio]

Description	This article describes how to identify and restart a specific process in FortiADC.
Scope	FortiADC .
Solution	Identify the process with the following command and locate the PID for the process required: diagnose system ps PID USER VSZ STAT COMMAND 1 root 26964 S /bin/init 2 root 0 SW [kthreadd] 3 root 0 IW [kworker/0:0] 4 root 0 IW< [kworker/0:0H] 6 root 0 IW< [mm_percpu_wq] 7 root 0 SW [ksoftirqd/0] 8 root 0 IW [rcu_sched] 9 root 0 IW [rcu_bh] 10 root 0 SW [migration/0] 11 root 0 SW [watchdog/0] 12 root 0 SW [cpuhp/0] 13 root 0 IW< [netns] 15 root 0 SW [khungtaskd] 16 root 0 SW [oom_reaper] 275 root 0 IW [kworker/0:1] 276 root 0 IW< [writeback] 277 root 0 SW [kcompactd0] 279 root 0 IW< [crypto] 281 root 0 IW< [kblockd] 374 root 0 IW< [ata_sff] 502 root 0 SW [kswapd0] 577 root 0 SW [pgc-monitor] 591 root 0 IW< [cifsiod] 592 root 0 IW< [cifsoplockd] 706 root 0 IW< [kworker/0:1H] 745 root 0 SW [scsi_eh_0] 746 root 0 IW< [scsi_tmf_0] 749 root 0 SW [scsi_eh_1] 750 root 0 IW< [scsi_tmf_1] 753 root 0 IW< [bond0] 755 root 0 IW< [ixgbevf] 839 root 0 IW< [i40e] 841 root 0 IW< [i40evf] 900 root 0 IW< [ipv6_addrconf] 911 root 0 SW [jbd2/ram0-8] 912 root 0 IW< [ext4-rsv-conver] 944 root 0 SW [jbd2/vda1-8] 945 root 0 IW< [ext4-rsv-conver] 948 root 0 SW [jbd2/vdb1-8] 949 root 0 IW< [ext4-rsv-conver] 952 root 0 SW [jbd2/vda3-8] 953 root 0 IW< [ext4-rsv-conver] 1001 root 352m S /bin/cmdbsvr start 2257 root 0 IW< [test] 2306 root 16488 S /bin/syslogd -n -b 99 -s 500 2307 root 16488 S /bin/klogd -n 2308 root 733m S /bin/infod 2309 root 723m S /bin/alertd 2310 root 28540 S /bin/scheduled 2311 root 27716 S /bin/llbd 2312 root 25576 S nginx: master process /bin/nginx 2313 root 28692 S sshd: /bin/sshd [listener] 0 of 10-100 startups 2314 root 27324 S /bin/rtm_daemon_monitord 2315 root 207m S /bin/netd 2316 root 36076 S /bin/updated    <----- This is the process requiring a restart. 2318 root 81676 S < /bin/av 2319 root 26860 S /bin/forticldd 2321 root 27680 S /bin/ipsmonitor 2322 root 175m S /bin/wafmonitord 2323 root 127m S /bin/apisecd 2324 root 41780 S /bin/autolearnd 2325 root 25560 S /bin/getty tty1 2326 root 25712 S /bin/getty ttyS0 1 2327 root 16488 S /bin/inetd -f 2328 root 121m S /bin/statusd 2329 root 56136 S /bin/gdns 2330 root 29388 S /bin/licd 2331 root 27968 S /bin/gicd 2332 root 28568 S /bin/oicd 2333 root 908m S /bin/ocgs 2334 root 628m S /bin/hasyncd 2335 root 28352 S /bin/awsd 2336 root 51596 S keepalived: hashell 2337 root 930m S /bin/adfsproxy 2340 root 53380 S /bin/acmed 2341 root 353m S /bin/lb 2342 root 48240 S /bin/wvs_cfg_daemon 2343 root 49500 S /bin/scanner_integration 2344 root 34388 S /bin/fnginxctld 2345 root 403m S /bin/authd 2349 root 149m S /bin/miglogd 2350 root 99588 S /bin/fast_statis 2351 root 25436 S /bin/kdbgd 2352 root 25388 S /bin/synconf 2353 root 22772 S /bin/httpclid 2354 root 1430m S /bin/mysqld --defaults-file=/etc/mysql/my.cnf --skip 2355 root 174m S /bin/flg_indexd 2379 root 43232 S /bin/flg_reportd 2380 root 27592 S /bin/flg_accessd 2381 root 24512 S /bin/ntpd 2382 root 88224 S /bin/crlupdated 2383 root 27344 S /bin/snmpd 2384 root 53892 S /bin/dnsd 2386 root 798m S /bin/ptd 2387 root 292m S /bin/restapi_cmdd 2413 root 992m S /bin/restapi 1 2414 root 991m S /bin/restapi 2 2415 root 272m S /bin/sysmd 2416 root 418m S /bin/urlfilter 2417 root 26968 S /bin/lbdns 2418 root 28072 S /bin/ocid 2419 root 23172 S /bin/fasd 2420 root 26768 S /bin/kubed 2427 root 27948 S /bin/sapd 2428 root 16488 S {irqbalance-init} /bin/sh /bin/irqbalance-init 2429 root 77568 S /bin/shell-accessd 2430 root 100m S /bin/csfd 2431 root 56896 S /bin/wassd 2432 root 124m S /bin/fcnacd 2439 root 52488 S /bin/infod 2459 root 367m S < ipshelper c 0 2486 root 52368 S keepalived: main 2499 root 16488 S sleep 3153600 2685 root 60896 S keepalived: checker 2756 root 29244 S /bin/rtmd -d -z /var/run/root_zserv.api -f /migadmin 2936 root 26800 S /bin/ospfd -d -z /var/run/root_zserv.api -f /migadmi 3076 root 59632 S {fnginx} nginx: master process fnginx -p /etc/fnginx 3086 root 98.6m S {fnginx} nginx: worker process 3092 root 28248 S /bin/bgpd -d -z /var/run/root_zserv.api -f /migadmin 3198 root 25628 S /bin/bfdd -d -z /var/run/root_zserv.api -f /migadmin 3355 root 26392 S /bin/ospf6d -d -z /var/run/root_zserv.api -f /migadm 3488 root 362m S < /bin/ipsengine m 1 3625 root 24512 S /bin/ntpd 3626 root 24512 S /bin/ntpd 3823 root 81828 S < /bin/av 3824 root 81828 S < /bin/av 5908 root 0 IW [kworker/u2:1] 10620 root 0 IW [kworker/u2:2] 11080 root 336m S cli admin 0 admin console 11679 root 16488 R ps 12516 root 6172 S /bin/nmon -Z -fT -s 300 -c 288 -m /var/log/nmon_moni 19482 root 26000 S nginx: worker process Enable the shell mode in the FortiADC setting. As an example, user 'ert' and password 12345: config system global     set shell-access enable     set shell-username ert     set shell-password 12345     set shell-timeout 200 end Access it as follows: ssh ert@x.x.x.x <----- Where x.x.x. is the IP address of the FortiADC. To kill a process like this, run the following command in shell mode using the collected PID: kill 2316 If any process still causes issues after killing it, open a TAC ticket.