FortiADC
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shafiq23
Staff
Staff
Article Id 296506
Description This article describes organization selection and Master account privilege for organization creation.
Scope FortiGSLB Cloud GSLB-as-a-Service.
Solution
  • Once an IAM user logs in to FortiGSLB, the IAM user must select an organization to proceed to the FortiGSLB dashboard page.

 

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  • FortiGSLB dashboard page:

 

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  • With an IAM user, an attempt to create an organization would return the below error:

 

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  • An IAM user is not permitted to create organizations. Only a Master account is permitted to create organizations.

 

Steps to verify Master account:

  1. Select the account name at the top right:

 

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  1. Select My Account (redirect to FortiCloud portal):

 

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  1. In the FortiCloud portal, a section provides Master user details:

 

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Related document:

How to add/remove IAM users and assign permission: FortiCloud IAM Users

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