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scitlak Staff rank Staff
Created on Dec 18, 2023 10:21:57 AM
Edited on Mar 12, 2025 2:09:47 PM
Troubleshooting Tip: Persistent Agent Macintosh TLS Handshake Issue
Description This article describes why in some cases, even though a local Root Certificate has been imported in Keychain and marked as 'Always Trusted', MacOS may consider this Root Certificate as untrusted. As a result,...
FortiNAC FortiNAC-F FortiNAC-F v7.2 Macintosh MacOS Persistent Agent
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cmaheu Staff rank Staff
Created on May 3, 2023 7:13:06 AM
Edited on May 3, 2023 7:12:59 AM
Troubleshooting Tip: DNS SRV queries not sent from Persistent Agent host
DescriptionThis article describes the behavior where SRV record queries are not being made for Persistent Agent communication. The Persistent Agent's host will not attempt to make SRV queries if it does not locate a doma...
DNS FortiNAC Persistent Agent SRV
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Hawada1 Staff rank Staff
Created on Mar 13, 2023 2:06:06 PM
Edited on Dec 13, 2024 10:37:35 AM
Technical Tip: Persistent Agent credential window popup on Windows
DescriptionThis article describes how to troubleshoot the Persistent Agent Credentials window pop-up on Windows.ScopeFortiNAC, Persistent Agent.Solution After the Persistent Agent establishes communication with FortiNAC,...
FortiNAC Persistent Agent
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Hatibi Staff rank Staff
Created on Feb 16, 2023 12:00:06 PM
Edited on Feb 5, 2024 5:03:21 PM
Technical Tip: User tracking through Persistent Agent and how to upgrade agents from the FortiNAC host view.
Description   This article explains the use of Persistent Agent for user tracking purposes and the criteria needed to directly upgrade agent versions on specific hosts from the FortiNAC GUI.   Scope   Persistent Agent, F...
Agent upgrade LDAP Persistent Agent tracking user Users
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blarochelle Staff rank Staff
Created on Jun 24, 2022 3:56:15 PM
Edited on Aug 19, 2024 6:04:37 PM
Technical Tip: Cannot uninstall Windows Persistent Agent when Installer Location is no longer accessible
Description This article describes the steps to locate the GUID of the installed Windows Persistent Agent product and how to remove the InstallSource when the InstallSource is no longer accessible and the agent cannot be...
FortiNAC Persistent Agent
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cmaheu Staff rank Staff
Created on Dec 31, 2018 8:17:40 PM
Edited on Feb 13, 2025 5:13:01 PM
Technical Tip: Persistent Agent fails to communicate with 'SSL_get_verify_result' log entry
Description   This article describes the various 'SSL_get_verify_result' error code values found in the Persistent Agent log 'general.txt' and probable causes for each. The file location: Windows: C:\ProgramData\Bradfor...
Certificate Error FortiNAC Persistent Agent TLS
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