Created on
09-25-2024
12:34 AM
Edited on
09-25-2024
01:08 AM
By
Anthony_E
Description | This article describe the steps to determine if a device is eligible for elite service. |
Scope | FortiCloud, Elite Service. |
Solution |
To accommodate varying device and environment requirements, Fortinet offers three distinct per-device support options: FortiCare Essential, FortiCare Premium, and FortiCare Elite.
Only users that have Elite Service entitlement are entitled to the extension coverage of Long-Term Service Support as listed in https://support.fortinet.com/support/#/lifecycle:
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