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When FortiManager is in a closed network, it evaluates the license of FortiGate based on the entitlement file located in the support portal.
Consequently, when a user configures FortiManager in a closed network, it is necessary to request the entitlement file from Fortinet Customer Service support and upload it to FortiManager. See this document: Requesting account entitlement files to know how to request account entitlement files.
If a user buys a new key or registers a new key, FortiManager cannot evaluate the key.
For example:
In a case where a user is using the 'FortiGate-VMUL' Serial-Number: This FortiGate serial number does not contain any VDOM license, and the user needs to add a VDOM license.
After the user buys or adds the VDOM license, it is not FortiManager's task to evaluate the license, even though FortiManager acts as a local FDS.
To ensure the VDOM exists in FortiGate, run the following command:
execute upd-vd-license < VDOM KEY LICENSE FROM SUPPORT PORTAL >
For example:
execute upd-vd-license
<license key> VDOM license key.
FortiGate needs to update the VDOM license, as the VDOM license is not part of the Entitlement file.
After running the command, it is possible to check from FortiGate:
get system status
Max number of virtual domains: 10
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