Customer Service
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jordancueay1
Staff & Editor
Staff & Editor
Article Id 246394
Description

This article describes how to contact Fortinet’s customer support from outside the USA.

Scope Contacting Technical Support.
Solution

Contacting Fortinet's technical support through a toll-free number from outside the US can be easily done using the following URL: 

https://www.fortinet.com/support/contact 

 

On that website,  locate the required country.

 

In case the country needed is not listed on the website, use Skype and dial the toll-free number for the USA, which is 18666484638.

 

The process to contact Fortinet's technical support through Skype :

 

- Open Skype.

- Go to calls.

- Select new calls.

- Select Dial pad.

- Select United States.

- Dial the number 18666484638 and then hit the phone button to call.

 

Go to calls:

 

jordancueay1_0-1676735379366.png

 

Select new calls:

 

jordancueay1_1-1676735405791.png

 

Select dial pad:

 

jordancueay1_2-1676735431927.png

 

Select United States:

 

jordancueay1_3-1676735492044.png

 

Dial the number 18666484638 and then hit the phone button to call:

 

jordancueay1_4-1676735537202.png

 

 

The call is connected:

 

jordancueay1_5-1676735556914.png