Customer Service
Customer Service Information and Announcements
tonylin1
Staff
Staff
Article Id 228877
Description This article describes that the automation is not working caused by the settings of the alert email.
Scope Automation is not working.
Solution

1) Before the automation of login/logout is not working.

 

# config alertemail setting
    set username "xxxx@xxxx"
    set mailto1 "yyyy@yyyy"
    set filter-mode threshold
    set severity critical
end

 

2) After automation of login logout is working.

 

# config alertemail setting
    set username "xxxx@xxxx"
    set mailto1 "yyyy@yyyy"
end

 

Note.

The 'filter mode' and 'severity' may cause the automation not to work well.

Use the automation function to replace the alert email settings.

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