On May 3rd, 2025, when you log in to http://support.fortinet.com, you will be greeted by a redesigned landing page, crafted to streamline your access to essential support resources.
Welcome to Our New Support Page!
We are excited to introduce a brand-new landing page designed with you in mind. After listening to your feedback, we have simplified and streamlined the experience so you can easily find everything you need - whether it’s troubleshooting tips, guides, or answers to common questions.
This page is focused purely on the resources that help you get the answers you need, faster. No more hunting around, we have organized everything for a smoother, more intuitive experience.
Smarter Support for You
When you need help, we have got your back. For some of you in the UK and France, you will see that we have revamped the ticket submission page so that when you open a ticket, you will be presented with relevant solutions right away. These suggestions can help you resolve issues on your own, saving you time and effort, so you can get back to what matters most. We plan on rolling out this feature to everyone soon so be on the lookout.
Need More Help? We’re Just a click away.
Should the self-service resources not suffice, we have made the login and account creation options easily accessible, ensuring you can reach us when necessary.
We Want to Hear from You!
This support portal is built for you, and we want to keep improving it. Your feedback is essential to us so let us know what’s working and what we can do to make your experience even better.
