Skip to main content
MIS
New Member
April 3, 2016
Question

www.google.com cannot be loaded after configuring first time settings in fortigate 100D

  • April 3, 2016
  • 2 replies
  • 6868 views

Dear Geeks,

 

          I would like to ask for help that www.google.com or www.google.com.mm cannot be accessed after configuring first time settings in fortigate 100D new firewall for my work place. I configured my Wan 1 and Wan 2 settings, default routes, Policies and load balance settings. I did nothing about web filter. I can access to every sites except www.google.com or www.google.com.mm! I can still access google.com with other geographical domain such as www.google.com.ph or www.google.com.th! I wondered while I cannot access this two sites only via this firewall without restricting/blocking anything! I can access these sites by directly connecting internet without passing this firewall. Please help me support how I could troubleshoot and which settings I need to check to solve for this problem. Great thanks for your kind support.

 

Regards,

Wai Yan

    2 replies

    Sunil_Panchal_NSE7
    New Member
    April 3, 2016

    dear friend 

                 just check if you have activate DNS filtering or just updates all licenses .

     

    rwpatterson
    New Member
    April 3, 2016

    Also check which DNS servers your FGT is using. Change to your ISP's recommended servers if the FGT default servers are present.

    Thought Leadership. Security Summit. Thursday, November 12th, PGA National Resort, Palm Beach Gardens, FL.
    Thought Leadership. Security Summit. Thursday, October 8th. Disney's Grand Californian Hotel & SPA, Anaheim, CA.
    Security Operations Summit: Modernize SecOps. Operate AI-Native.AMER: November 4 | 9:00 AM PST. India and SAARC: November 5 | 10:00 AM IST. EMEA: November 5 | 10:30 AM CET. APAC: November 5 | 11:00 AM SGT