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jamestiberius
jamestiberius
Explorer
April 16, 2015
Question

wizard error - Unable to setup VPN: Empty values are not allowed

  • April 16, 2015
  • 3 replies
  • 49943 views

tried using the wizard to create VPn tunnels between two fortinet boxes.

start creating VPN on first box, selected site to site VPN, get to the part where you put in the local interface, local subnet, and remote subnet, and when I click on CREATE I get the error:

 

Unable to setup VPN: Empty values are not allowed.

 

where is the empty value?  I have put information in at each step.

anyone ran into this before?

I can create one manually, just want to understand what the problem is.

    3 replies

    rwpatterson
    rwpatterson
    New Member
    April 16, 2015

    Can't say much about the wizard, but you will get that if you try to use an address entity that is on a different interface than what you're trying to set up.

     

    Example: You have "server" set up on internal, but you use it as the destination for a DMZ -> WANx policy.

    CyberNorris
    CyberNorris
    New Member
    September 29, 2015

    Just got the same error. Opened the wizard again from the beginning and with the exact same steps in place it worked.

     

    Now if the VPN itself would just work....!

    Allwyn_Mascarenhas
    Allwyn_Mascarenhas
    New Member
    September 29, 2015

    cybernorris wrote:

    Just got the same error. Opened the wizard again from the beginning and with the exact same steps in place it worked.

     

    Now if the VPN itself would just work....!

    did this last week, got this same error, just opened the wizard again and configured the vpn and it just worked.

    CyberNorris
    CyberNorris
    New Member
    September 29, 2015

    allwynmasc wrote:

    cybernorris wrote:

    Just got the same error. Opened the wizard again from the beginning and with the exact same steps in place it worked.

     

    Now if the VPN itself would just work....!

    did this last week, got this same error, just opened the wizard again and configured the vpn and it just worked.

    Yup, after going backwards through the wizard a few times.

     

    BTW, the VPN connected just fine. The laptop I was loaned to use for testing had a VM interface in the same subnet as the remote network, so it never sent any of the VPN traffic out the LAN port.

    gschmitt
    gschmitt
    New Member
    October 1, 2015

    jamestiberius wrote:

    Unable to setup VPN: Empty values are not allowed.

    Use the dot-decimal notation instead of a net mask for the subnet mask

    i.e. 255.255.255.0 instead of /24 etc.

    aaltojuk
    aaltojuk
    New Member
    June 29, 2016

    I had the same problem, but when I created the VPN with another name it went through fine. I tried rebooting, but somehow it still remembers my first try. How could I erase the old tunnel? I can't see it in the tunnels menu or anywhere else but somewhere Fortigate remembers I had another tunnel with same name.

    nojeffrey
    nojeffrey
    New Member
    November 8, 2017

    aaltojuk wrote:

    I had the same problem, but when I created the VPN with another name it went through fine. I tried rebooting, but somehow it still remembers my first try. How could I erase the old tunnel? I can't see it in the tunnels menu or anywhere else but somewhere Fortigate remembers I had another tunnel with same name.

    This seems to be a caching issue, open Chrome in Incognito mode and it stops reverting back to the old template you tried to create.

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