Skip to main content
technologist36
technologist36
New Member
July 29, 2015
Question

Wireless guest management is not working after version upgrade to 5.2.3

  • July 29, 2015
  • 1 reply
  • 12088 views

Dear all,

 

Auto-generated guest users' usernames and passwords aren't working for guests. Configuration isn't changed after the upgrade. I have a user group of type "guest" was created and mapped to the auto-generated users. An address range object was created that defines the range of DHCP addresses of wireless clients. A policy rule was created by adding the user group and the address range as source and "all" destination toward the internet.

 

Now, a guest came in and tried to enter the auto-generated username and password in the authentication portal and portal keeps asking for credential.

 

Does this happen to anybody else?

 

Thanks

    1 reply

    technologist36
    technologist36Author
    New Member
    September 8, 2015

    Upgraded to 5.2.4 and still not working.

     

    Need Help Plz.....

    Chris
    Chris
    New Member
    December 26, 2015

    Hi,

     

    you said ".. A policy rule was created by adding the user group".

    Is the user group of Type "guest" ?

    This is required otherwise it will not run.

     

    I have the same configuration with a FGT60D for Wifi and it runs.

    technologist36
    technologist36Author
    New Member
    December 27, 2015

    James,

    Yes, I've mentioned that I am using a group of type guest in my first post. Anyways, it's working now after I renamed the auto-generated users. For example, renamed "user0001" to "Scott" and it worked. Strange but worked.

     

    Thanks

    Terms & ConditionsAccessibility statement