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fruwolt
New Member
May 23, 2020
Solved

wipe all data from fg60d

  • May 23, 2020
  • 3 replies
  • 5626 views

Hey guys,

 

i'd like to wipe all data from this fortigate 60d (firmware v6.0.9) and tried a lot already, but it's still showing licensing information in System->FortiGuard (especially FortiCare Support is set to Registered, followed by an email address..).

I have access to the device via rj45 on port 1/login with default username and password.

 

What did i do already:

- execute factoryreset via cli

- execute formatlogdisk

- execute erase-disk usb-1 (but not boot disk,because the device probably wouldn't boot anymore?)

- upgraded firmware from v6.0.6 to v6.0.9 - which is installed now)

 

But now i ran out of ideas. Especially with 'execute factoryreset' i was hoping to delete everything from the device..

 

So i would really appreciate any help!  

 

Regards

Frank

Best answer by Fullmoon

kindly call Fortinet Customer Service to delete all info associated on that device.

resetting the device to its factory wont solved your desire.

3 replies

Fullmoon
FullmoonAnswer
New Member
May 24, 2020

kindly call Fortinet Customer Service to delete all info associated on that device.

resetting the device to its factory wont solved your desire.

sw2090
SuperUser
SuperUser
May 25, 2020

btw: wiping the boot disk will not brick the device (unless the flash dies which recently happened to me). Bootloader will still run and you can either tftp a new firmware or do usb auto config (if it were enabled before).

Wiping/formatting boot disk will erase al data and firmware on the device but not the bootloader.

fruwolt
fruwoltAuthor
New Member
May 27, 2020

well, then i'll ask the customer service for help.

thanks a lot for the infos! :)

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