Windows Unsigned Drivers issue - Forticlient version 5.4.0780

Forum|Forum|10 years ago
December 22, 2015
3 replies
8230 views

Windows 7 Pro SP1 64bit laptops - I've had just a couple of laptops that I can't install the client on. I'm using the ForticlientOnlineInstaller. Windows throws the msg, and I have to rollback the install.

I've used gpedit.msc - User Configuration - Admin Templates - System - Driver Installation - Code signing for device drivers - Enabled - Ignore - reboot - to tell Windows to ignore the unsigned driver. But still no luck, same msg from Windows.

Is there a difference between the FortiClientSetup_5.4.0.0780_x64.zip client and the OnlineInstaller.exe?

And does anyone have a fix for this issue? I doubt that I'm first one down this road.

It could be something within Windows on those particular laptops.

Best answer by asc6

I had this issue as well. It's because Windows 7 Pro SP1 still doesn't have the right SHA-2 components until a later windows update. I had to install "Windows6.1-KB3033929-x64" from Microsoft and then it went through without a hitch.

asc6Answer

New Member

I had this issue as well. It's because Windows 7 Pro SP1 still doesn't have the right SHA-2 components until a later windows update. I had to install "Windows6.1-KB3033929-x64" from Microsoft and then it went through without a hitch.

thom

New Member

Login to support.fortinet.com and download the offline installer for 5.2.3.

MickAuthor

New Member

Thanks guys and my apologies for the delay in replying. That patch did the trick for us. It's mentioned in a previous thread. I didn't find it until after I had posted my msg.

Regards Mick

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