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Jahidi
New Member
September 11, 2012
Question

Windows notification on no internet access

  • September 11, 2012
  • 5 replies
  • 8821 views
Hi all, I have fortigate 80C running in tranparents mode. I add several policy by determined each by the IP and schedule. However, on windows connectivity notify me there is no internet connection even though there is a connection to the internet. Kindly please help me. Thank you in advance

    5 replies

    Payton
    New Member
    September 11, 2012
    Which Services are allowed?
    Jahidi
    JahidiAuthor
    New Member
    September 11, 2012
    Thanks Payton for your attention. I allow " ANY" service during the schedule to all the IPs. however, if I used " all to all, always, any " .. the notification disappear.
    Dave_Hall
    New Member
    September 14, 2012
    I personally only seen something like this happen when there was an issue with DNS resolving properly on a client' s network. Our client had " sh*tly" DNS service from their ISP and all their 100+ computers were configured staticly (don' t ask me why), so as a quick hack we did a port forwarding of all port 53 traffic to another DNS server. The hack worked, our client informed us they can access the Internet, even though Windows kept telling them they was no Internet connection.
    ede_pfau
    SuperUser
    SuperUser
    September 15, 2012
    According to this source http://technet.microsoft.com/en-us/library/cc766017(WS.10).aspx Windows 7 uses DNS and HTTP to test Internet connectivity:
    The following list describes how NCSI might communicate with a Web site to determine whether a network has Internet connectivity: A request for DNS name resolution of dns.msftncsi.com A HTTP request for http://www.msftncsi.com/ncsi.txt returning 200 OK and the text Microsoft NCSI
    So make sure DNS is always allowed out by putting in a specific policy just for DNS, not scheduled or restricted in any other way. On the other hand, if you don' t want to do this and get annoyed by the notification, you can disable the connectivity check by setting this in the Registry:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ NlaSvc\Parameters\Internet\EnableActiveProbing, DWORD, set to 0
    cmberry
    New Member
    September 20, 2012
    I see this issue sometimes in Win7, but it is just cosmetic. Usually an ipconfig /release and ipconfig /renew make the issue go away on an individual pc' s.
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