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Franky187
Franky187
New Member
July 3, 2019
Question

Wifi Printing on multiple FortiAPs

  • July 3, 2019
  • 1 reply
  • 3232 views

Hi All

 

I have encountered an issue where users on the Wifi can ping the print server but when sending a print job it leaves the pc so to speak but never arrives at the print server. LAN is perfectly fine. I have an ANY Service rule from Wifi to LAN for now but still nothing. I read somewhere that a Ubiquiti AP user had an option to allow Multicast between WLAN and LAN. There is nothing I can see in the AP profiles or even WIDS.

 

Has anyone else encountered this?

    1 reply

    Dave_Hall
    Dave_Hall
    New Member
    July 3, 2019

    From my own experience, the only "wifi user" printing problems I have encountered were either driver/printer configuration related or access rights issue. 

     

    The access rights issue part was related to 4-6 year old network printers that made no allowance for non-"same subnet" users to send print jobs to them - with no onsite tech, the quick workaround was to NAT the wifi to local network connection (specifically to said printer). (Not really proud of that fix, though. lol)

     

    The driver/printer configuration issue is mainly due to the wrong windows drivers installed on a print server (running on a windows server), that also had the wrong duplex and RAM amount set.

     

    In your cause, I would connect to the print server's GUI and monitor the print jobs/connections or review the logs. 

     

    The broadcast suppression setting is in the SSID configuration.

     

     

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