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Susumu_Kobashi
Visitor III
October 25, 2024
Question

Wi-Fi Connection Error and MAC Address Limitation Issue on Fortigate60E (v7.4.5)

  • October 25, 2024
  • 4 replies
  • 1720 views

Fortigate60E (v7.4.5)
There are 9 FortiAPs (v6.4.0 v7.4.4 mixed) hanging.

Currently, the SSID settings are set as follows and restricted by Mac address.

 

config wireless-controller vap
edit "AAAA"
set ssid "XXXXX"
set intra-vap-privacy enable
set schedule "always"
set address-group "WiFi_Allow_Mac"
set address-group-policy allow
next
end

 

WiFi_Allow_Mac There are many Mac addresses registered in the address group.
Recently, there have been more than 256 cases, but there has been an event that causes an error in the Wi-Fi connection.

 

Action: client-denial
Message: Client cc:d9:ac:xx:xx:xx denied (denied 4 times in one second).
STA denied on WTP due to VAP ACL

 

If you remove a few devices from the address group and reduce the number of devices, the connection will be successful.
Are there any restrictions that are not mentioned in the specification?

4 replies

Anthony_E
Staff
Staff
October 28, 2024

Hello,


Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Thanks,

Best Regards
Anthony_E
Staff
Staff
October 30, 2024

Hello,

 

We are still looking for someone to help you.

We will come back to you ASAP.


Regards,

Best Regards
Anthony_E
Staff
Staff
November 4, 2024

Hello,

 

May I invite you to contact our support platform to receive help?

 

Regards,

Best Regards
ebilcari
Staff
Staff
November 4, 2024

It seems you have reached the maximum supported value for this feature, you can also check in Maximum Values Table.

 

You can consider implementing a proper NAC solution for this network like FortiNAC.

Emirjon