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tuan2tech
Explorer
May 15, 2025
Question

Why is Fortinet blocking SSL connections to iCloud-related domains?

  • May 15, 2025
  • 6 replies
  • 2057 views

Hi everyone,

I'm seeing multiple denied SSL connections in my FortiGate logs, and I can't figure out exactly why this is happening or whether it's necessary to keep blocking them.

 

SSL.jpg

6 replies

AEK
SuperUser
SuperUser
May 15, 2025

Hi Tuan

Your logs show UTM Blocked. That means in the policy that is blocking this traffic there some security profile (App Ctrl or Web Filter) denying this traffic.

AEK
tuan2tech
tuan2techAuthor
Explorer
May 15, 2025

According to the image, it is being blocked under the "Network Services" category, but I haven't blocked anything.DNS.jpg

AEK
SuperUser
SuperUser
May 15, 2025

Please double click on the related log entry, on the right pan open the Security tab, there you should find more information on what blocked the traffic.

AEK
nweckel
Staff
Staff
May 15, 2025

Hello @tuan2tech 

You can also check in Security Events logs for WebFilter, Application control, SSL... depending on which UTM profiles you have configured in firewall policy LAN to WAN. 

primadeluxe
New Member
May 26, 2025

Same issue here..

Rino_B
Explorer III
May 26, 2025

Possibly it is an SSL block with event subtype certificate-probe-failed? Please check: https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-How-to-fix-SSL-connection-is-blocked-due-to/ta-p/362052

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